Natural pigments, metal grounds, textile, and handwork create differences in color, surface, and finish. These variations are part of the character of the individual object. They are not defects. Please review all product photographs and condition notes before ordering.

Keep the piece dry and away from perfume, cosmetics, and household chemicals. Store it separately in a pouch or box, out of prolonged direct sunlight. Clean gently with a soft, dry cloth unless the product page gives different instructions. Remove delicate pendants before sleeping, swimming, bathing, or strenuous exercise.

Handmade and one-of-a-kind thangka pieces are final sale. We do not accept returns or exchanges for change of mind.

Quality or damage claims require unboxing evidence — photos or video of the parcel and the piece when opened. Without that evidence, we cannot offer repair. Do not send an item back before we approve the next step. Email huangjiaguoji2001@gmail.com with your order number and the unboxing files. Full details are in our Refund Policy.

If a workmanship or material issue appears within 30 days of delivery, email us for assessment with your order number and unboxing evidence (photos or video of the parcel and the piece when opened).

Without unboxing evidence, we cannot assess the claim and we do not offer repair. We then judge the degree of damage: repair is offered only when the piece can reasonably be restored. If the damage is too severe, we do not repair. For any approved repair, the customer pays shipping both ways. A like-for-like replacement is often not possible because many pieces are one of a kind.

Orders are fulfilled from mainland China. Our primary destinations are the United States and the European Union. Other destinations may be available if they can be selected at checkout. We do not ship to regions affected by armed conflict, sanctions, or carrier restrictions.

Standard shipping is free on orders of USD $100 or more. For orders under $100, shipping is calculated at checkout. Customs duties remain the recipient’s responsibility. Please see our Shipping Policy.

We typically dispatch within 1–2 business days after payment is confirmed. Standard shipping is usually 6–12 days, excluding customs delays and public holidays. When the order ships, tracking is sent to the email address used at checkout. Please allow 1–2 business days after dispatch for the first carrier scan.

Descriptions of deities, auspicious symbols, and traditional stories refer to cultural context, folklore, and personal belief. They are not guarantees of medical, financial, protective, or spiritual results. Please see our Terms of Service.